2020 Summer Intern – Digital Marketing

Description

At Bell, thinking above and beyond is what we do best. For more than 80 years, we’ve been reimagining the experience of flight – and where it can take us.

We are pioneers. We were the first to break the sound barrier and to certify a commercial helicopter. We were aboard NASA’s first lunar mission and brought advanced tiltrotor systems to market. And today, we’re defining the future of on demand mobility.

A Day in the Life of a Digital Marketing & CX Intern:

The Digital Marketing & CX Intern will be assigned to projects where responsibilities may include:

• Assist the Customer Experience (CX) team in researching, developing solutions and optimizing of our digital marketing and CRM platforms including Salesforce.com, Marketing Cloud, Chat Bots, Customer Portals & Communities and more!
• Assist with project management plan creation and execution for various digital marketing & CX projects.
• Research and present the latest trends and improvements in the digital marketing & CX space.
• Conduct interviews with employees and customers to gather VOC on system improvement and training needs.
• Support with development of training materials to arm sales, customer service teams and our customers.

Qualifications

Education Requirements:

• Must be a current student enrolled in a university and pursuing a Bachelor’s degree or higher at the time of the Summer Intern Program.
  • Degree in Marketing, Business, Information Systems, or Information Technology strongly preferred.
• Must have completed a minimum of 60 credit hours by the start of the internship.
• 3.0 minimum overall, undergraduate GPA.

Minimum Requirements for a Digital Marketing & CX Intern at Bell:

• Must be able to fulfill the full length of the Summer Intern Program (May 26^th – August 7^th).

Ideal Candidates Also Have:

• Experience with CRM and/or Marketing Automation platforms such as Salesforce.com, Marketing Cloud, Pardot, etc.
• Basic working knowledge of Photoshop / Adobe Creative Suite.